Support

ZILLIDEX is designed for licensed automotive dealerships to connect, search for vehicles, and work with inventory across a participating dealer network. The dealer network is not a public vehicle-shopping marketplace.

Start your free trial by completing dealer registration. Your dealership's information may need to be reviewed before access is approved. If you have questions about registration, contact our support team.

No. Dealerships can manage vehicle listings directly in ZILLIDEX. Inventory import options are also available for dealerships using other systems; the available setup depends on the source of your inventory data.

After signing in to the dealer portal, open Search to explore vehicles listed by participating dealerships. Use the search and filtering options to narrow your results, then select a vehicle to see more details.

You can manage listings directly in ZILLIDEX. Depending on your dealership's setup, supported import options may also be available. Contact support if you need assistance choosing or configuring an inventory method.

Yes. Authorized dealership users can send vehicle information directly to customers through the dealer portal. Vehicle Preference matching can also send automated email alerts when vehicles match a customer’s saved preferences.

If you are connecting an inventory feed, confirm that setup has been completed with your inventory provider. For vAuto, check that your MP# is entered correctly on your My Account page. If inventory is still missing, contact support with your dealership name, inventory provider, and an example VIN if available. We can help check the connection and import status.

Check that you are using the correct email address for your ZILLIDEX account. Select Forgot Password? on the dealer login page to reset your password. If you still cannot access your account, contact support for assistance. Never send your password by email.

Billing features are available to dealership users with the appropriate account permissions, such as account owners and administrators. If you do not see those options, ask your dealership's account administrator.

Applicable subscription information is presented during the registration and billing process. For questions about your dealership's current subscription or pricing, contact your account administrator or email ZILLIDEX Support.